Santa Monica Academy
Refunds & payment terms
A thoughtful learning experience starts with clear expectations. Please review the following policies for all purchased lessons and packages.
No refunds
All paid lessons and packages are non-refundable.
For your use only
Purchased lessons and packages cannot be transferred to another student.
Valid for six months
Schedule and complete all lessons within six months of purchase.
Our commitment
Personalized learning. Clear policies.
Santa Monica Academy takes great pride in providing an enriching and transformative learning experience. Our payment policies support the preparation, individual attention, and dedicated teaching resources that go into every lesson.
01 Refund policy
We do not offer refunds on lessons or packages that have been paid for. This policy applies even when circumstances prevent a student from attending a lesson or using a purchased package.
Our educators invest significant time and effort in preparing each lesson, including customizing lesson plans, arranging resources, and preparing to meet each student’s needs. Once a lesson is booked and paid for, these resources are dedicated to that student and time slot.
02 Non-transferability
Lessons and packages purchased under your name cannot be transferred to another student.
Each student has unique learning styles, abilities, and objectives. Our lessons are tailored to those characteristics. Keeping purchases specific to the original student helps preserve the consistency and effectiveness of that personalized learning experience.
03 Six-month expiration
All purchased lessons and packages expire six months from the date of purchase. All lessons must be scheduled and completed within that six-month period.
This timeframe encourages consistent participation, helps students maintain momentum, and keeps lessons relevant to their ongoing progress.